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Custom or personalized orders are considered. Please contact olive@mydollscloset.boutique for consideration.
Each piece is a custom, one-of-a-kind, high-quality handmade creation; therefore, refunds or exchanges of any purchase cannot be accepted. For more details see the Return Policy page.
It is highly unlikely that you would receive a defective or damaged product since the item pictured on this website is the actual item that customers receive. Pictures are taken at different angles so that customers can see the piece before ordering. However, if you do have a problem with your order, please contact olive@mydollscloset.boutique within two (2) days of receipt of your order. Please take a picture of the damage or defect and address the subject line in your email as follows: SUBJECT: Problem with Order #xxxxx (replace #xxxxx with the actual order number from your invoice. My Doll’s Closet .Boutique will respond to your inquiry within 1-2 days.
My Doll’s Closet .Boutique accept Visa, MasterCard, American Express & the Discover Card only. Although we try to accept debit/credit cards, we cannot always guarantee they will be accepted. We apologize for any inconvenience. All payments are billed in United States currency.
Yes, we encrypt all information sent via the Internet, so that data arrives privately and securely at its destination. My Doll’s Closet .Boutqiue makes every effort to protect your online order by using Secure Sockets Layer (SSL) Technology.
My Doll’s Closet .Boutique does not process backorders. If an item is out of stock at the time of fulfillment, we will cancel the out-of-stock product and ship the balance of the order. Please allow 10 business days to process your return of any out-of-stock-products you may have ordered.
